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Client Services Account Manager

2 months ago

Carpentaria Shire, Australia pyramid8 Full time

Job Overview:

Pyramid8 is seeking a highly skilled Client Services Account Manager to join their internal team. The ideal candidate will have experience in the print industry and a passion for delivering exceptional customer service.

Key Responsibilities:

  1. Manage existing client relationships and identify opportunities for growth.
  2. Build strong rapport with clients and support them with repeat orders.
  3. Upsell and cross-sell products to clients, ensuring they are aware of the full product offering.
  4. Own all client queries, estimation of quotations, order processing, and complaints.
  5. Deliver outstanding customer service and ensure client satisfaction throughout the process.

Requirements:

The successful candidate will have a strong background in sales and customer service, with a desire to be part of a dynamic team. This is a full-time role, Monday to Thursday 8 am until 5 pm and Friday 8 am until 2 pm.