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Senior Academic Support Officer

2 months ago


Southbank, Victoria, Australia University of Melbourne Full time

About the Role

This is an exciting opportunity for a highly motivated and experienced individual to join the Academic Support Office (ASO) as a Senior Teaching Support Officer. As a key member of the team, you will provide crucial support to the cyclic delivery and activities of the Faculty's coursework academic programs.

In this diverse role, you will contribute to the delivery of services and administration supporting teaching and learning activity and program delivery. You will also coordinate assessment and results administration and management, responding to timely communication to staff and students.

Key responsibilities include:

  • Contribute to the delivery of services and administration supporting teaching and learning activity and program delivery.
  • Coordinate assessment and results administration and management, responding to timely communication to staff and students.
  • Coordinate and contribute to cyclic coursework and non-award program delivery administration, including LMS, SLS, teaching support materials online, program delivery governance support, data and records administration and cohort management in practical subjects.
  • Supervise casual staff.
  • Assist in training team members and other leadership tasks.
  • Provide expert services and advice to academic staff and other key stakeholders.
  • Support assessment administration, including the scheduling of examinations and other practical-based assessment.
  • Utilise relevant policies, processes and systems for the effective management and delivery of teaching and learning support services and administration.

Requirements

We are seeking an individual with exceptional administrative skills, a high level of initiative and adaptability. You will have experience and confidence operating within large, complex organisations and thrive within collaborative team environments.

Key requirements include:

  • A degree with subsequent relevant experience or an equivalent combination of relevant experience and/or education/training.
  • Experience in planning and coordinating annual projects and the ability to collaborate with stakeholders in the development and achievement of specific goals and objectives.
  • Technical proficiency in general computing and the use of databases and the ability to learn and implement software systems and solutions.
  • Highly developed organisational skills and capability for multi-tasking and prioritisation, problem solving and effective time management.
  • High level interpersonal and communication skills and capability to interact, understand and operate within a creative arts environment.

About the University of Melbourne

We are a vibrant community connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research.