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Customer Experience Advocate

2 weeks ago

Sydney, New South Wales, Australia Australia and New Zealand Banking Group Limited Full time

Job Description

We're seeking a Customer Experience Advocate to join our Retail Banking team. As a Banking Consultant, you'll play a key role in delivering exceptional customer experiences and driving business growth.

Your Key Responsibilities

  • Develop and maintain strong relationships with customers to understand their financial needs and goals.
  • Provide tailored solutions and advice to meet customers' banking needs, including digital solutions.
  • Work collaboratively with colleagues to achieve business objectives and improve customer satisfaction.
  • Stay up-to-date with industry trends and developments, and apply this knowledge to drive business growth.
  • Ensure compliance with ANZ policies and procedures.

What We Offer

We offer a dynamic and supportive work environment, with opportunities for career growth and professional development. You'll also have access to a range of benefits, including health and wellbeing services and discounts on selected products and services.