Customer Experience Advocate

2 weeks ago

Sydney, New South Wales, Australia Klaviyo Full time

As a Customer Experience Advocate at Klaviyo, you will play a crucial role in delivering exceptional assistance to our customers. You will develop an in-depth knowledge of the Klaviyo platform and provide high-quality product support for our customers, partnering with them to effectively resolve their issues through email and live chat.

How You Will Make a Difference:
  • Develop a deep understanding of the Klaviyo platform and its various features
  • Communicate effectively with customers to identify and resolve their issues
  • Document troubleshooting and problem resolution steps

We empower creators to own their destiny by making first-party data accessible and actionable like never before. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

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