Rates and Database Administrator

1 week ago

Melbourne, Victoria, Australia beBeeProperty Full time $70,000 - $75,000
Job Description

As a key member of our team, you will be responsible for maintaining and administering our property database to ensure accurate and timely levying of Council rates and charges.

You will be working closely with the Coordinator Rates and Property to deliver high-quality outcomes and achieve compliance with relevant legislation.

Key Responsibilities
  • Maintain and update our property database to ensure data integrity and accuracy.
  • Process land information certificates, daily payments, and rate refunds in a timely manner.
  • Investigate and resolve ratepayer enquiries and complaints in a professional and courteous manner.
  • Assist in the timely collection of overdue rates and charges by collaborating with our debt collection agency.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A proven commitment to providing excellent customer service and a “can do” attitude in a busy office environment.
  • Demonstrated ability to undertake duties with an emphasis on attention to detail to ensure accurate data is maintained in our property database.
  • Ability to prioritise and manage workloads to meet required deadlines.
  • Proven ability to work co-operatively in a team environment and to build and maintain effective working relationships.
  • Well-developed verbal and written skills and the ability to liaise effectively with a wide range of internal and external customers.
Benefits

We offer a range of benefits to support your personal and professional growth, including:

  • Learning and development opportunities aligned to your role and aspirations.
  • Flexible work arrangements to empower you to achieve better life/work balance.
  • A modern, high-quality working environment with free onsite parking.
  • An environment where health, safety and wellbeing are prioritised in all that we do.
Others

We value diversity and inclusion in the workplace and are committed to building a culture that allows staff to bring their whole selves to work. We also offer generous leave entitlements, including up to 16 weeks primary and up to 3 weeks secondary parental leave.

For further information about this opportunity, please view the Position Description or contact Kirsty Aitken, Coordinator Rates & Property.

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