Customer Experience Support Specialist
4 days ago
Flex is a fintech company that provides financial services for entrepreneurs. We're looking for a talented individual to join our customer experience team as an Experience Lead.
Key Responsibilities:- Serve as a Trusted Advisor: Provide expert support to customers via email, chat, and phone.
- Collaborate Across Teams: Work with product and engineering teams to resolve customer issues and improve our products.
- Develop Expertise: Gain in-depth knowledge of our financial products and platforms to provide informed guidance to customers.
- Identify Trends and Opportunities: Analyze customer interactions to identify trends and areas for improvement.
- Native-Level English Fluency: Excellent written and spoken communication skills.
- Relevant Experience: At least 2 years of experience in customer support for fintech companies, banks, or credit card providers.
- Strong Troubleshooting Skills: Ability to resolve customer issues efficiently and effectively.
- Fast-Paced Environment: Comfortable working in a dynamic environment with multiple priorities.
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Customer Experience Specialist
3 days ago
Perth, Western Australia TAROCASH Full timeWe are seeking a highly motivated Customer Experience Specialist to join our team at TAROCASH in Watertown.Key Performance IndicatorsProvide exceptional customer service, ensuring that every customer has a positive experience.Drive sales growth through effective product presentation and styling.Work collaboratively with colleagues to achieve business...
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Customer Experience Specialist
6 days ago
Perth, Western Australia Country Road Group Full timeFashion Expert RequiredAbout This RoleWe are seeking a highly skilled fashion expert to join our country road sales team as a customer experience specialist. In this role, you will be responsible for delivering exceptional customer experiences and achieving sales targets.Key ResponsibilitiesBuild strong relationships with customers and provide tailored...
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Customer Experience Specialist
7 days ago
Perth, Western Australia Weir Motion Metrics Full timeCustomer Success RepresentativeWe are seeking a skilled Customer Experience Specialist to join our team at Weir Motion Metrics.This role is focused on ensuring customer satisfaction and retention, as well as uncovering business expansion opportunities inside key accounts. You will be engaged with delivering value to our customers around the world, which will...
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Customer Experience Specialist
7 days ago
Perth, Western Australia Justgroup Full timeWe are looking for a talented Customer Experience Specialist to join our team at Portmans Perth Airport DFO. As a key member of our sales floor team, you will be responsible for creating a welcoming, stylish experience for every customer.About UsPortmans is a leading fashion retailer with over 90 stores across Australia and New Zealand. We offer a wide range...
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Customer Experience Specialist
4 days ago
Perth, Western Australia Commonwealth Bank Full timeAbout the OpportunityThe Commonwealth Bank is seeking a highly skilled Customer Experience Specialist to join our Marketing Communications team. As a key member of this team, you will be responsible for designing and delivering exceptional customer experiences across multiple touchpoints.This role will focus on understanding customer needs and preferences,...
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Senior Customer Experience Specialist
6 days ago
Perth, Western Australia WesTrac Full timeReporting into the National Marketing Manager, the Senior Customer Experience Specialist will join our Marketing and Customer Experience Team on a full-time permanent basis at our South Guildford office.This role involves partnering with internal stakeholders to deliver a variety of customer experience initiatives.Roster: Monday – Friday, 8.5 hours/day...
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Customer Experience Coordinator
3 days ago
Perth, Western Australia This is an IT support group Full timeWe are seeking a Customer Experience Coordinator to join our team at Holiday Inn Perth City Centre. As a key member of our hotel staff, you will be responsible for ensuring that every guest has an exceptional experience during their stay.Job Summary:This is an exciting opportunity for someone who is passionate about delivering outstanding customer service...
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Customer Experience Manager
7 days ago
Perth, Western Australia WesTrac Full timeJob OverviewWe are seeking a highly skilled CX Improvement Specialist to join our National Marketing and Customer Experience Team at WesTrac. This full-time role will be based in Perth and involves partnering with internal stakeholders to deliver customer experience initiatives.Key ResponsibilitiesFacilitate workshops and mapping customer journeys to support...
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Customer Experience Manager
6 days ago
Perth, Western Australia WesTrac Full timeAbout the RoleThis is a unique opportunity to join our Marketing and Customer Experience Team as a Senior Customer Experience Specialist. You will be reporting directly to the National Marketing Manager and work on a full-time permanent basis at our South Guildford office.The role involves collaborating with internal stakeholders to deliver various customer...
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Customer Experience Specialist
7 days ago
Perth, Western Australia Zensai Full timeAt Zensai, we believe that customer success is a vital component for sustainable growth in the SaaS industry. If you share this conviction, you might be the ideal candidate for this exciting opportunity.We are seeking a Customer Success Manager who is passionate about delivering exceptional customer experiences. The role involves proactively and reactively...
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Customer Experience Specialist
5 days ago
Perth, Western Australia Australia and New Zealand Banking Group Limited Full timeAbout The RoleThis is an exciting opportunity to join our Retail Banking division and contribute to delivering exceptional customer experiences. As a Senior Banking Consultant, you'll play a key role in shaping the future of banking.Key ResponsibilitiesAct as ANZ products initiator and role modelSupport the Branch Manager in delivering ANZ's retail strategy,...
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Customer Experience Strategist
3 days ago
Perth, Western Australia Synergy Plus Pty Ltd. Full timeJob DescriptionThe Senior Customer Insights Specialist will drive customer-centric decision making, shaping go-to-market product and operational service design through quantitative and qualitative research and actionable insights.
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Customer Experience Specialist
7 days ago
Perth, Western Australia Yd Full timeWe are seeking a highly motivated and results-driven Casual Stylist to join our team at Yd. As a key member of our sales team, you will play a vital role in delivering exceptional customer experiences and driving business growth.About YouYou have a passion for fashion and a strong understanding of customer needs.You possess excellent communication and...
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Customer Experience Specialist
3 hours ago
Perth, Western Australia TSA Group Full timeWe're a purpose-driven business and our mission is clear. We endeavor to create experiences that people love; by revolutionizing the way they connect and communicate with brands.Job OverviewAs a Customer Service Agent, you will be assisting everyday Aussies with their enquiries regarding the upcoming federal elections. You will be assisting customers who are...
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Customer Experience Advocate
5 days ago
Perth, Western Australia Tbwa ChiatDay Inc Full timeAbout the RoleWe are seeking a skilled CRM Marketing Specialist to join our Real-time CRM team in Sydney. This role will focus on maintaining and optimising the CRM with a focus on real-time campaigns across all brands.Key responsibilities include:Promoting exceptional customer experiences through first-class communications that are engaging, relevant,...
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Experience Improvement Specialist
6 days ago
Perth, Western Australia WesTrac Full timeSenior Customer Experience Specialist Job DescriptionThis Senior Customer Experience Specialist position is a great opportunity to join our team and make a meaningful impact on customer experience across the organization. As a key member of the Marketing and Customer Experience Team, you will collaborate with internal stakeholders to deliver customer...
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Customer Experience Specialist
7 days ago
Perth, Western Australia H & M Hennes & Mauritz Gruppe Full timeJob DescriptionThe ideal candidate will have previous experience within retail, merchandising, and/or customer service. You will be an effective time manager, stress-resistant, and good at prioritisation. A customer service mindset is essential, where you always prioritise the customers' needs while serving as a brand ambassador.You will be fashion...
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Customer Experience Specialist
6 days ago
Perth, Western Australia Country Road Full timeJob DescriptionWe're seeking a Sales Consultant to join our team at Myer Garden City in WA. As a Sales Consultant, you will be responsible for delivering exceptional customer experiences through knowledgeable service and seamless operational execution.Key Responsibilities:Provide an exceptional customer experience by offering great service, excellent product...
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Customer Experience
4 days ago
Perth, Western Australia Talent Full timeCustomer Experience (CX) Manager - AI SoftwareA new opportunity is available for an experienced CX Manager to own and elevate the end-to-end customer journey. From onboarding and training to renewals and advocacy, you'll design and lead processes that maximise value for customers and channel partners in a fast-scaling AI software business.What You'll Do:Lead...
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Customer Experience Specialist
3 hours ago
Perth, Western Australia Ghanda Full timeAbout Us:Ghanda Clothing is a household name, recognized for its commitment to quality, comfort, and style. We're dedicated to providing an exceptional shopping experience for our customers.Key Responsibilities:To ensure every customer interaction is engaging, informative, and satisfying.To maintain accurate records of stock levels, processing orders, and...