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Food and Beverage Service Associate

2 months ago

Surfers Paradise, Queensland, Australia Marriott Full time
About the Role

We are seeking a skilled and enthusiastic Food and Beverage Attendant to join our exceptional team at JW Marriott Gold Coast Resort & Spa. As an In-Room Dining Attendant, you will be responsible for providing our guests with friendly, efficient, and consistent service of food and beverage products in hotel rooms.

Key Responsibilities
  • Serve food courses and alcoholic beverages to guests in a timely and professional manner.
  • Set tables according to type of event and service standards.
  • Answer questions on menu selections and communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.
  • Record transactions in the MICROS system at time of order.
  • Check in with guests to ensure satisfaction with each food course and/or beverages.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Present physical and accurate check to guest and process payment.
Requirements
  • Clear and professional language.
  • Previous experience in food and beverage service, ideally in a hotel environment.
  • Flexible availability, including weekends and public holidays.
  • A positive, can-do attitude.
  • The ability to build positive relationships with guests and team members.
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.