
Event Operations Specialist
1 day ago
Our ideal candidate will be responsible for overseeing banquet operations, managing inventory and logistics, and ensuring every function meets our high standards of quality and guest satisfaction.
Key Responsibilities:
- Plan and execute events to perfection, aligning every detail with Banquet Event Orders and guest expectations.
- Lead and inspire banquet teams, fostering a culture of excellence and teamwork.
- Monitor financials, control beverage inventory, and manage departmental assets effectively.
- Conduct thorough pre-event inspections to ensure rooms are impeccably set and maintained.
- Schedule staff to meet service standards while optimizing profitability.
- Maintain cleanliness and sanitation across all banquet areas at all times.
- Communicate clearly with internal teams and clients to guarantee seamless execution.
- Attend and lead key meetings including BEO reviews, pre-cons, and daily stand-ups.
- Act as a liaison with kitchen teams to ensure smooth food and beverage service.
- Project supply needs and manage orders for equipment and presentation materials efficiently.
- Promote guest satisfaction and respond to feedback with professionalism and care.
- Upkeep and enforce all operational standards, policies, and procedures.
Requirements:
- Demonstrated experience in banquet or event operations, preferably in a hospitality setting.
- Strong leadership, communication, and problem-solving skills.
- Calm under pressure with a proactive, solutions-focused mindset.
- Passionate about delivering exceptional guest experiences.
- Skilled in inventory management, scheduling, and event logistics.
- Knowledge of food and beverage service standards and event presentation.
- Comfortable with technology and event management systems.
- Flexible availability including evenings, weekends, and holidays.
- Full working rights in Australia.
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