Customer Experience Ambassador

2 days ago


Camden Haven, New South Wales, Australia Coles Full time

We are seeking a Customer Experience Ambassador to join our Coles Liquorland team. This is an exciting opportunity for a knowledgeable and enthusiastic individual to be part of their community's life moments.

As a Customer Experience Ambassador, you will have the chance to engage with customers, share your passion for liquor, and provide great customer experiences. You will work as part of a dynamic team, contributing to our growth and success.

About You
  • You possess excellent customer service skills, with a commitment to providing great experiences by working with enthusiasm, energy, and pace.
  • You have a strong knowledge of beverages, including ale, lager, merlot, and shiraz.
  • You are able to communicate effectively with customers, answering queries and providing recommendations.
  • You are physically fit, able to be on your feet for long periods and lift up to 17kg.
  • You hold a current accredited Responsible Service of Alcohol (RSA) qualification, a legal requirement for employment selling liquor in Australia.
About Working with Us

We offer a supportive and inclusive work environment, where your wellbeing and professional development are our investment. We celebrate contributions, offer flexible work arrangements, additional leave, and parental leave entitlements.

We are committed to building a gender equitable team and a culture that is diverse, inclusive, and welcoming. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities.



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