Lead Retail Supervisor

6 days ago


Camden Haven, New South Wales, Australia Coles Full time

As a Lead Retail Supervisor at Coles, you'll play a vital role in shaping the customer experience and driving sales growth. This is an exciting opportunity to develop your leadership skills and take on new challenges in a dynamic retail environment.

About the Role

We're looking for someone with excellent communication and interpersonal skills to lead our team in delivering exceptional customer service. You'll be responsible for managing inventory, creating a welcoming store atmosphere, and ensuring all administrative tasks are completed efficiently.

Key Responsibilities:

  • Manage inventory levels, maintain accurate stock records, and ensure efficient restocking processes
  • Create a positive store environment that encourages customer engagement and loyalty
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Manage and motivate a team of retail staff to achieve performance goals

About You

To succeed in this role, you'll need:

  • A strong background in retail or customer-facing roles, with experience in leading teams and achieving sales targets
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
  • A passion for delivering exceptional customer service and driving business results

What We Offer

As a Lead Retail Supervisor at Coles, you'll enjoy a competitive salary and benefits package, including:

  • A base salary of $60,000 - $80,000 per annum, depending on experience
  • A 5% discount on supermarket and liquor purchases, plus additional double discounts throughout the year
  • Opportunities for career development and advancement within the company
  • A supportive and inclusive work environment, with a focus on diversity and inclusion

Coles is committed to building a workplace that is safe, respectful, and inclusive for everyone. We welcome applications from people of all ages, cultures, abilities, sexual orientations, and gender identities.



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