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Computer Network and System Support/Engineer

2 months ago


Australia Right at Home Full time

About Right at Home Macarthur Penrith

Right at Home Macarthur Penrith is a leading provider of in-home care services, delivering skilled and unskilled nursing services to clients in their primary location of residence. We are approved to deliver services for Federal government funding and Department of Veterans Affairs clients, and our care staff and clients require service across multiple locations.

Job Summary

We are seeking a highly skilled IT professional to join our team as a Computer Network and System Support/Engineer. The successful candidate will be responsible for providing network support and troubleshooting various WAN/LAN connectivity issues, analysing and recommending solutions, upgrades, and services to streamline processes, and administering and preparing programs for IP addresses and developing network resources.

Key Responsibilities

  • Provide network support and troubleshoot various WAN/LAN connectivity issues.
  • Analyse and recommend solutions, upgrades, and services to streamline processes and recommend improvements.
  • Analyse and troubleshoot Local Area Network cabling and Wide Area Network.
  • Administer and prepare programs for IP addresses and develop network resources.
  • Monitor and perform hardware and software upgrades to network servers, including operating systems and applications.
  • Analyse and recommend to the Director and Lead of Information Technology and prepare forecasts for all software and hardware requirements.
  • Manage and document network systems, operational procedures, and monitor hardware inventory for the network.
  • Manage users across multiple platforms and help train them to use their resources effectively.
  • Resolve technical issues across multiple platform (MAC OS and Windows) based systems.

Requirements

The ideal candidate will hold tertiary qualifications in I.T. and have exposure to managing complex IT environments. A willingness to grow around digital transformation and support the organization in designing, developing, and implementing a digital transformation platform is essential.

Desirable Skills

Candidates with skills and/or exposure in organizational behavior and the multicultural care industry will be highly regarded.