
Computer Systems Technician
4 days ago
Technical Support Role Overview
The successful candidate will be responsible for providing technical assistance to clients with various computer system issues. This includes troubleshooting hardware and software problems, delivering prompt and accurate feedback, and escalating unresolved matters to internal teams.
">Key Responsibilities:
- Provide technical support to clients via phone, email or in-person
- Troubleshoot hardware and software problems
- Deliver prompt and accurate feedback to clients
- Escalate unresolved issues to internal teams
Required Skills and Qualifications:
- Degree in Computer Science or related field
- 1+ years of experience in technical support
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits:
- A competitive salary
- A comprehensive benefits package
- Ongoing training and development opportunities
Working Environment:
The role is based in our office location, however, some travel may be required. The ideal candidate will have excellent communication skills, the ability to work well under pressure and a passion for delivering exceptional customer service.
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