Retail Team Lead
1 week ago
Key Role:
Retail Team Lead
We are seeking a highly skilled Retail Team Lead to join our store in Sydney. The successful candidate will support the Store Manager in achieving sales and operational objectives, maintaining service standards, and leading a high-performing retail team.
Main Responsibilities:
- Customer Focus: Provide exceptional customer experience at all times
- Effective Communication: Listen and communicate effectively with customers and colleagues
- Talent Development: Assist in training and developing retail team members
- Operational Excellence: Execute directives from the Store Manager/Head Office in a timely and effective manner
- Team Engagement: Create an inspiring and engaging team environment
- Innovation: Generate innovative ideas and solutions
- Performance: Meet sales budgets and KPIs
- Compliance: Ensure compliance with company policies and legislation
Requirements:
- Experience: Minimum 2 years senior sales experience in retail with proven tenure
- Customer Service: Passion for delivering exceptional customer service
- Team Leadership: Inclusive and confident team player who can mentor and coach a team
- Communication Skills: Excellent communication skills
- Attitude: Positive attitude and sound business acumen
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