Full Time Gaming Host Position

1 week ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $55,000 - $65,000

Job Overview

We are seeking a highly skilled and customer-focused Guest Experience Host to join our team. In this role, you will be responsible for providing exceptional service to our guests, ensuring they have an unforgettable experience.

About the Role

As a Guest Experience Host, you will be the face of our organization, interacting with guests in various gaming areas. Your primary responsibility will be to ensure guests feel valued and appreciated throughout their visit.

Key Responsibilities:

  • Provide exceptional service to guests, responding promptly to their queries and needs.
  • Maintain high levels of discretion when dealing with sensitive or confidential information.
  • Anticipate and exceed guest expectations by offering personalized solutions and recommendations.
  • Develop strong relationships with guests, understanding their preferences and tailor your approach accordingly.
  • Assist with minor machine faults and maintain the presentation of gaming areas.

Required Skills and Qualifications

To be successful in this role, you must possess excellent interpersonal and communication skills, as well as a strong problem-solving ability. You should also have a polished five-star grooming standard and digital literacy. Previous experience within a customer-focused environment is essential.

Benefits

Our organization offers a range of benefits, including discounts on award-winning restaurants and accommodation, lifestyle discounts, and career development opportunities through The Star Academy.

About Our Culture

Our organization is committed to creating an inclusive work environment that celebrates diversity and promotes equality. We recognize the importance of fostering a culture where everyone feels valued and respected.

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