Business Partnership Liaison

6 days ago

Sydney, New South Wales, Australia beBeeCoordinator Full time $55,000 - $65,000
Customer and Partnership Coordinator

Seeking a professional to handle customer queries, troubleshoot issues, and provide solutions.

Key Responsibilities:
  • Handle order updates, refunds, shipping delays, and courier follow-ups.
  • Reach out to like-minded brands for collaborations.
  • Manage supplier relationships and ensure smooth onboarding.
  • Coordinate agreements, product shipments, and ongoing partner communication.
  • Support corporate clients and warehouse teams with replacements, returns, and ad hoc requests.
  • Prepare packing briefs and oversee delivery schedules.
  • Assist with reporting and general admin tasks.

Success in this role requires:

  • 1-2 years' experience in customer support, partnerships, or e-commerce.
  • A clear and confident communicator with problem-solving ability.
  • Highly organized with strong attention to detail.
  • Interest in a purpose-driven business.
  • Experience with Gorgias and Shopify is desirable but not essential.

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