Retail Consultant

2 weeks ago


North Ryde, New South Wales, Australia Aesop Full time

Aesop is a global retail organisation that offers professional development and advancement opportunities to complement career goals and aspirations.

We are seeking a Retail Consultant to embody our desire to engage, listen and guide customers to products that are relevant to them.

The ideal candidate will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced.

The successful candidate will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success.

We are looking for someone with experience operating within a customer service role or environment, effective selling skills and the ability to drive commercial outcomes.

The successful candidate will also have a history of successfully participating in and contributing to a team, demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all.

We offer a range of benefits and policies, including a generous product discount allowance and bi-annual complimentary product allocation, paid volunteering allowance for all employees and bonus opportunity based on personal, and business, performance.

We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation.

We actively encourage everyone to consider becoming a part of our journey.

This is a Part Time position and it operates an on-site working pattern with a roster of Wednesday 10:00am - 5:00pm, Thursday 2:00pm - 9:00pm, Friday 9:30am - 6:00pm and Saturday 9:00am - 6:00pm.

The successful candidate will work approximately 28 hours per week.

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs.

Employee benefits include a suite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunities.

We also offer access to employee assistance programmes, complimentary subscription to Headspace mindfulness app and summer wellness leave options.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded.


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