Highly Skilled Premium and Credit Account Manager

3 weeks ago

Melbourne, Victoria, Australia Gallagher Bassett Full time
About Gallagher Bassett

Gallagher Bassett is a leading organization in the Workers Compensation industry, renowned for its commitment to excellence and customer satisfaction. As a Premium and Credit Account Manager, you will be an integral part of our team, responsible for delivering exceptional services to our clients.

Job Summary

We are seeking a highly skilled and experienced Professional to join our team as a Premium and Credit Account Manager. The successful candidate will possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. If you are a motivated individual with a passion for delivering outstanding results, we encourage you to apply.

About the Role

In this key position, you will be responsible for providing support to our Premium and Credit team, ensuring that our clients' needs are met promptly and efficiently. Your primary duties will include:
  • Providing a professional and customer-focused premium management service for all Workers Compensation clients.
  • Processing renewals and annual adjustments to premium for our clients.
  • Maintenance of employer information and workplace details within the Acction database.
  • Answering premium-related queries via telephone, written correspondence, or client visit.
  • Completing accurate assessment/allocation of Workers Compensation Industry Classifications, premium calculations, Succession & Grouping for clients.
  • Controlling the value, number, age, and proportion of outstanding premium while maintaining scheme benchmarks.
  • Investigating legal recovery action as required.
  • Applying standard security controls to ensure confidentiality of information.
  • Developing and maintaining credit management policies.

What We Offer

Gallagher Bassett offers a competitive salary range of $80,000 - $120,000 per annum, depending on experience. In addition, you will receive:
  • A comprehensive benefits package, including health insurance discounts and employee stock purchase program.
  • An attractive remuneration packaging and flexible work arrangements, including work-from-home options.
  • Two paid volunteer days annually.
  • Paid parental leave.

About You

To be considered for this exciting opportunity, you will need to have:
  • Experience within the insurance fund administration and/or credit collections.
  • Workers Compensation knowledge and experience, ideally in Premium and/or Credit management.
  • Excellent customer service, communication, and interpersonal skills.
  • Attention to detail and critical thinking skills, with an aptitude for working in a fast-paced environment.

Contact Information

If you are a motivated and experienced Professional looking for a challenging role, please click on the 'Apply Now' button to submit your application.

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