Assistant Store Manager

1 month ago

Sydney, New South Wales, Australia Sephora Full time
About the Role

We're seeking a highly motivated and experienced Assistant Store Manager to join our team at Sephora. As a key member of our store leadership team, you'll play a vital role in driving sales growth, improving customer satisfaction, and fostering a positive store culture.

Key Responsibilities
  • Support the Store Manager in leading the team to deliver exceptional customer service and drive sales growth
  • Utilize data insights to inform operational decisions and develop strategies for business growth and conversion of sales
  • Drive a selling culture within the team to meet KPIs and promote Sephora's values and motivate the team
  • Consistently raise performance and capability of the team to support developing internal talent
  • Implement a continuous improvement mentality within the team and work in partnership with the wider team
Requirements
  • 2-3+ years' experience in retail/store line management
  • Passion for excellent client service and experiential retail
  • Previous retail management experience at a big box retailer or multi-site experience
  • Excellent organizational, analytical, and business management skills
  • Hands-on leadership style with a passion for coaching and developing team members
  • Strong emotional intelligence, communication skills, and ability to influence team members at all levels
  • Flexibility to work weekends, before/after store hours, and evenings
About Sephora

Sephora is a leading global beauty retailer with a passion for empowering individuals to discover their unique beauty. We're committed to creating an inclusive and diverse work environment that values and celebrates individuality. If you're passionate about beauty, retail, and leadership, we'd love to hear from you

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