
Service Infrastructure Specialist
5 days ago
About this role:
We are looking for a Service Infrastructure Specialist to join our team. The ideal candidate will have a trade or tertiary qualification in relevant fields (Electrical, Refrigeration, Mechanical, Mechatronics, Fire, Telecommunications).
This is a critical infrastructure position requiring attention to detail and the ability to work well under pressure. You will be responsible for performing inspections to ensure all critical infrastructure is operating as designed and identifying any possible risks to the infrastructure and buildings.
Other key responsibilities include:
- Promptly responding to service requests and emergency faults.
- Conducting initial fault finding, determining causes, and implementing remedies.
- Communicating repair timelines with internal teams for coordinated client communications.
- Performing critical switching to prevent disruptions in case of equipment failure.
You will also enforce safe work practices, mentor junior staff, and contribute to process improvements.
About you:
We are looking for someone with:
- Proven experience/exposure in trade or critical facilities.
- Prior experience in critical infrastructure environments with adherence to strict procedures.
- Experience operating Building Management Systems (BMS) or Energy Management Systems (EMS).
- Exposure to data centre equipment, including CRAC units, UPS, generators, and fire systems.
Applicants must have Australian Citizenship and be able to obtain and maintain an NV1 Security Clearance.
If you are passionate about delivering exceptional service and have a strong background in critical infrastructure management, please submit your application.
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