Business Process Manager

1 week ago

Brisbane, Queensland, Australia beBeeBusiness Full time $96,000 - $144,000
Job Title

As a Business Process Manager, you will play a key role in ensuring high-quality services are delivered to clients.

Key Responsibilities
  1. Providing staff with guidance and training on policies and procedures.
  2. Monitoring performance standards and contributing to ongoing improvement of the team's output.
  3. Engaging effectively with stakeholders, including senior management and members of the public.
  4. Analysing complex matters and providing specialist advice to management and staff.
  5. Reviewing applications and making decisions about their granting or refusal.

This role requires excellent communication skills, a strong focus on customer satisfaction and the ability to work effectively in a team environment.

Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills.
  • A strong understanding of business processes and operations.
  • Ability to analyse complex information and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
  • Ability to work effectively in a team environment.
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Ongoing training and professional development opportunities.
  • Competitive salary and benefits package.
  • Opportunities for career advancement and progression.
About Us

We are a dynamic and forward-thinking organisation dedicated to delivering high-quality services to our clients. We value diversity, equity and inclusion and are committed to creating a workplace culture that is inclusive, respectful and supportive of all employees.

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