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Executive Director of Operational Excellence

7 days ago

Hobart, Tasmania, Australia MyState Bank Limited Full time

MyState Limited, a leading financial services provider, seeks an experienced leader to drive operational success in its TPT Wealth division. As Head of Operations, you will play a crucial role in shaping the future of our operational excellence.

This is an exciting opportunity for a continuous improvement champion with a passion for process improvement, digital acumen, and leadership skills that can engage teams and drive cultural change. You will oversee the management of key functions, including commercial lending support and client services for our managed funds.

Your mission will be to lead the Wealth Operations division, ensuring we maintain the highest service standards and exceed client expectations. You will work closely with the General Manager Wealth and the Wealth Leadership Team to drive strategic initiatives that enhance growth, streamline processes, and manage risks within our regulatory environment.

Key Responsibilities:

  • Lead the Wealth Operations division to deliver exceptional service and value to customers and communities across Australia.
  • Develop and implement strategic plans to enhance growth, streamline processes, and manage risks within our regulatory environment.
  • Collaborate with senior leaders to drive cultural change and improve systems and processes.
  • Manage partnerships with key third-party providers to deliver strategic initiatives.

About Us:

MyState Limited is Tasmania's local bank, with a growing portfolio of financial services nationwide. We are committed to delivering exceptional service and creating value for our customers and communities.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to make a meaningful impact on the future of our business.
  • A competitive salary and benefits package.