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AO3 Maintenance Support Officer

2 months ago

Cairns, Queensland, Australia Precruitment Full time
AO3 Maintenance Support Officer

We are seeking a skilled Maintenance Support Officer to join our team at Precruitment. As a leading recruitment consultancy in Regional Queensland, we specialize in permanent and temporary roles, with a focus on administration and professional talent.

About the Role

  • Provide exceptional customer service to clients and contractors in a call center environment.
  • Arrange responsive maintenance for government assets, ensuring timely and efficient resolution of issues.
  • Engage with callers to confirm or clarify information, and provide support to calm angry customers.
  • Build relationships with customers and contractors, fostering a positive and collaborative atmosphere.
  • Utilize software, databases, scripts, and tools to effectively manage maintenance requests and track progress.
  • Meet or exceed call center metrics, providing consistent and high-quality service to clients.

About Us

Precruitment is a regional Queensland-based recruitment consultancy with offices in Cairns and Townsville. We are a trusted supplier to local businesses, Queensland Government, Government Owned Corporations, and Local Government. Our team is dedicated to providing exceptional service and support to our clients and candidates.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

To Apply

Applications in Word format should be forwarded to us via the 'Apply' button below. For a confidential discussion, please contact Daria at Precruitment.