Customer Experience Associate

7 hours ago


Wodonga, Victoria, Australia Australia Post Full time
About the Opportunity

Australia Post is seeking a Customer Experience Associate to join our retail team. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring that every experience our customers have is a great one.

Role Details
  • 20 Hours Per week - Wodonga Post Office
  • Hours after training: Monday to Friday 1.00pm - 5.00pm
  • Extensive, supportive training on commencement in the Post Office, from Monday - Friday, a 5 hour shift daily for initial 8 weeks
  • $27.48 increases to $29.37 after 3 months probation + 12% Superannuation
About You

You're a friendly and enthusiastic individual who loves working in a team environment. You're ready to put the customer at the centre of everything you do to help make a difference in the community. To be successful in this role, you'll need:

  • To have experience in customer service and/or cash handling
  • To be fit to lift up to 16kgs of mail regularly and stand for your shift
About Us

We're committed to investing in our people for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety. We're an inclusive workplace for people from all walks of life, proud to be Disability Confident Recruiters and committed to creating a barrier-free recruitment process and workplace for those living with a disability.

Benefits
  • We invest in your personal wellbeing, recognising and rewarding you for your contribution to our success
  • You'll be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day


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