Support Administrator for TRIM Content Management System

4 weeks ago


Melbourne, Victoria, Australia Information & Communication Technology | Other Full time

Milestone IT is proud to be working with a leading business in Melbourne's CBD, offering a unique opportunity for a skilled individual to join their team as a TRIM Content Management System Support Administrator.

The Role

Our client provides education services to individuals in Victoria, and they are seeking an experienced professional with knowledge of content management systems (TRIM) to join their team.

The Duties

  • Provide exceptional customer support for TRIM
  • Offer analysis skills and advice
  • Offer customization and support for the TRIM product
  • Administer the HPE Content Manager (TRIM) system
  • Conduct training sessions in various formats

What Kind of Person Are You?

  • Experience in using case logging systems and responding to support calls
  • System troubleshooting skills with significant experience in HPE Content Manager
  • Eager to engage and work with the team, ask questions, and contribute to configuration, training, and engagement work
  • Process-driven individual with attention to detail
  • Ability to work autonomously and collaboratively to achieve common goals

This position offers a great opportunity to work with an excellent management team that delivers a valuable service to the Australian community. You'll have a fulfilling job that makes a real difference.

Initially, we are looking to engage an individual on a contract basis for an initial duration of 6 months, with a permanent position likely for the right candidate.



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