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Hotel Operations Manager

2 months ago

Sydney, New South Wales, Australia TFE Hotels Adina Apartment Hotels Full time
{"title": "General Manager", "description": "About the Role

We are seeking a seasoned General Manager to lead our luxury hotel in Sydney's vibrant CBD. As a natural-born leader, you will inspire and empower your team to deliver exceptional guest experiences.

With a passion for people and exceptional service, you will oversee the daily operations and performance of the hotel, ensuring smooth running and exemplary guest service.

Key Responsibilities include:

  • Overseeing the daily operations and performance of the hotel, including all departments and team members.
  • Preparing and reviewing budgets and forecasts, managing and chasing debtors, and overseeing orders and conducting audits.
  • Partnering with Sales, Revenue, and Marketing to build an annual business plan and actively monitor and revise it based on hotel performance.

About You:

  • Strong luxury/lifestyle/upper upscale hotel brand exposure, with 5-10 years of hotel management experience and a minimum of 5 years at a General Management level.
  • Strong Revenue experience in managing hotels that have maintained a No 2 or 3 in RGI in STR comp set.
  • Effective sales and marketing background leveraging Brand systems to optimize the performance of the hotel.
  • A flair and passion for F&B, with experience in the development and operation of concept venues/bars/restaurants.
  • Proven experience in team development, luxury service delivery, and operations, driving business development.
  • Exceptional organization and time management skills, with a demonstrated ability to work to project deadlines.
  • Strong commercial acumen, with the ability to balance luxury service outcomes, while achieving profitability and performance outcomes.
  • High standards of attention to detail and strong communication (written & verbal).
  • Full permanent Working Rights in Australia.

Certifications:

  • Approved Managers Licence
  • Responsible Service of Alcohol (RSA)
  • "Provide First Aid" Certification (HLTAID0003 Provide First Aid or similar)

Why TFE Hotels:

  • Supportive, friendly team and company culture.
  • Global hotel discounts for you and your family and friends.
  • Travel and wellness discounts.
  • Paid Birthday leave to celebrate the day and eat cake.
  • Food and Beverage discounts at our cool bars with amazing views.
  • Learning, development, and career progression.
  • Community - Giving back feels extra good here.

At TFE Hotels, we recognize and celebrate your uniqueness, and promise to give more back.

We're committed to creating a workplace that's inclusive, diverse, and full of opportunities for growth and development.

", "lang_code": "en-US"}