Automotive Service Consultant

6 days ago

City Of Joondalup, Australia beBeeCustomer Full time $62,175 - $93,330

Job Role: Automotive Service Consultant

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We are seeking a driven and experienced automotive professional to take on the role of Service Advisor in our vehicle service team.

As a key member, you will play a crucial part in ensuring seamless customer experiences during vehicle servicing. Your responsibilities will include:

  • Greeting customers and verifying vehicle details
  • Providing detailed estimates for repairs and maintenance services
  • Coordinating with technicians to ensure timely completion of work
  • Regularly updating customers on their vehicle's status
  • Addressing customer concerns and complaints in a professional manner
  • Preparing and completing repair orders accurately

As an Automotive Service Consultant, you will also be expected to support team targets for sales and conversion rates, as well as contribute to revenue and profit objectives.

To succeed in this role, you will require exceptional communication and interpersonal skills, including conflict resolution and problem-solving abilities. You will also need strong administrative skills, along with effective teamwork and collaboration skills.

If you are a dedicated and results-driven individual passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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