Financial Services Specialist
2 days ago
About the Role:
We are seeking a skilled Superannuation Administrator to join our Client and Member Services team in Wollongong.
As a Superannuation Administrator, you will maintain member/employer/adviser account details and process superannuation administration functions.
Key Responsibilities:
- Process transactions across multiple functions, either manually or electronically.
- Maintain accurate records within our operating systems.
- Investigate exceptions and resolve issues in a timely manner.
- Communicate with stakeholders to verify data and follow up on information.
- Cooperate with teams to improve outcomes for stakeholders.
- Maintain records systems for safe storage of information.
- Prepare well-structured written correspondence.
Requirements:
- RG146 qualified or aptitude to complete certification.
- Experience in administration.
- Knowledge of the superannuation industry.
- Sound problem-solving skills and initiative.
- Ability to manage own workload in a high-volume environment.
- Excellent communication and customer service skills.
- High attention to detail.
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