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Frontline Retail Associate
3 weeks ago
Our goal is to deliver exceptional customer experiences and create memorable moments that keep customers coming back. We are currently looking for enthusiastic individuals to join our frontline team.
We want someone who is passionate about delivering brilliant customer service, promoting products and exciting deals, operating point of sale systems, and ensuring a safe working environment at all times.
The ideal candidate will have previous retail or customer service experience, be confident and energetic in their approach, have excellent customer service skills and strong attention to detail.
They should be able to thrive in a fast-paced environment and possess a proactive communication style and solutions-focused teamwork abilities.
Key Responsibilities- Deliver outstanding customer service and ensure customer satisfaction
- Promote products and services through effective communication and marketing
- Operate point of sale systems and manage fuel and stock deliveries
- Maintain a clean and safe working environment at all times
- Contribute to effective merchandising and stock control strategies
- Previous retail or customer service experience preferred
- Confident and energetic approach to work
- Excellent customer service skills and attention to detail
- Ability to work in a fast-paced environment
- Proactive communication and teamwork skills
- Competitive pay rates with applicable penalty rates for weekends, late nights, and public holidays + superannuation
- Team discounts on fuel purchases when filling up at company sites
- Exclusive access to discounts and cashback offers from retailers
- Employee wellbeing programs including free counselling and flu vouchers
- Parental leave options for primary caregivers plus family support initiatives
- Career growth opportunities within a rapidly expanding national network
We are a global business with over 6,000 fuel and convenience sites across Europe and the US. Since launching in Australia in 2019, we have focused on delivering modern retail experiences, combining fuel, fresh food, coffee, and convenience with exceptional service.