Sales Support Coordinator

3 weeks ago

Mudgeeraba, Queensland, Australia Mulpha Full time

Mulpha Australia is a leading real estate debt and equity investor, leisure, residential, and commercial property developer, and retail and office sector player. We have an impressive portfolio of world-class destinations, businesses, luxury properties, and products.

The Signal Group, acquired by Mulpha in 2021, is recognized as one of Australia's largest staff identification and branded merchandise providers. With local manufacturing and global sourcing capabilities, our established network of companies controls a vertically integrated supply chain, from design and manufacture through to warehousing and supply. We work closely with our clients to develop customized products that showcase the full potential of their brands. We support them with innovative solutions that identify people, recognize their achievements, and help their diverse business grow.

In this role, you will provide sales and administrative support to The Signal Group Sales team for Name Badges & ID Products, ensuring a smooth customer experience from inquiry to shipping, with a focus on exceeding customer expectations and encouraging repeat purchasing.

Key Responsibilities:

  • Receive and assess customer inquiries from various sources, including the website, sales staff, and marketing campaigns.
  • Assist with answering inbound customer service phone calls to provide support with various aspects of the customer journey, including assistance with placing orders, as required.
  • Respond to customer inquiries and internal communications in a prompt and professional manner, directing inquiries to appropriate team members or departments as needed.
  • Facilitate a smooth client onboarding experience, including portals, account applications, and deposit payments.
  • Manage the front desk operations, including greeting and checking in customers and visitors, ensuring a smooth and efficient reception process.
  • Assist with administrative and office-based tasks as needed.
  • Assist in coordinating artwork creation and approvals with clients and designers.
  • Facilitate timely approval processes to ensure orders are kept to schedule.
  • Manage sample requests and shipments in accordance with Company policies and procedures, including coordinating sample selection and delivery to clients and internal stakeholders.
  • Liaise with the Finance team to initiate invoicing for completed projects or deliveries and provide the necessary details and documentation to support accurate billing.

Your Background:

  • Experience in an administration and/or customer service-based role, ideally within a sales environment.
  • Strong attention to detail with accurate and efficient data entry skills.
  • Strong organizational and time management skills.
  • Computer literate, with CRM or production software experience highly desirable.
  • Ability to proactively coordinate various stakeholders to ensure customer needs are met.
  • Willingness to learn new processes and systems.
  • High level of professionalism with the ability to build rapport with a variety of different stakeholders.

Benefits:

This role will involve working Monday to Friday with a typical day shift of 8am to 4pm (although you can arrive later and finish later if you prefer).

  • Hotel and dining discounts.
  • Birthday leave.
  • Lifestyle platform with 400+ retailer discounts.
  • Salary sacrificing/financial education and benefits.
  • Career progression/Mulpha Academy/study assistance.
  • Wellbeing hub/healthcare discounts/employee assistance program.
  • Free car parking/car parking discounts at some of our offices/venues.

  • Sales Support Coordinator

    3 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    Mulpha Australia is a leading real estate debt and equity investor, with a diverse portfolio of leisure, residential, and commercial properties. As a Sales Support Coordinator, you will play a crucial role in ensuring a seamless customer experience from inquiry to delivery.Key Responsibilities:Assess customer inquiries and provide prompt and professional...

  • Sales Support Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    About the RoleMulpha Australia is a leading real estate debt and equity investor, with a diverse portfolio of leisure, residential, and commercial properties. We are seeking a highly organized and customer-focused Sales Support Coordinator to join our team at The Signal Group, a leading staff identification and branded merchandise provider.Key...

  • Sales Support Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    About the RoleMulpha Australia is a leading real estate debt and equity investor, with a diverse portfolio of leisure, residential, and commercial properties. As a Sales Support Coordinator, you will play a crucial role in ensuring a seamless customer experience from enquiry to shipping, focusing on exceeding customer expectations and encouraging repeat...

  • Sales Support Coordinator

    2 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    Mulpha Australia is a leading real estate debt and equity investor, with a diverse portfolio of leisure, residential, and commercial properties. We have a strong presence in the Australian market, with a reputation for excellence in our industry.The Signal Group, a subsidiary of Mulpha, is a leading provider of staff identification and branded merchandise...

  • Sales Support Coordinator

    3 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    Mulpha Australia is a leading real estate debt and equity investor, leisure, residential, and commercial property developer, and retail and office sector player. We have an impressive portfolio of world-class destinations, businesses, luxury properties, and products.The Signal Group, acquired by Mulpha in 2021, is recognized as one of Australia's largest...

  • Sales Support Coordinator

    3 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    Mulpha Australia is a leading real estate debt and equity investor, as well as a developer of leisure, residential, and commercial properties. The company has an impressive portfolio of world-class destinations, businesses, luxury properties, and products.The Signal Group, acquired by Mulpha in 2021, is a prominent staff identification and branded...

  • Sales Support Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    About the RoleMulpha Australia is a leading real estate debt and equity investor, with a diverse portfolio of leisure, residential, and commercial properties. We are seeking a highly organized and customer-focused Sales Support Coordinator to join our team at The Signal Group, a leading staff identification and branded merchandise provider.Key...

  • Support Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    About UsSouthern Cross Support Services is dedicated to empowering individuals with tailored support that fosters independence and well-being. Our mission is to make a positive impact in the lives of our clients, helping them achieve real, positive change.Position OverviewWe're seeking a highly organised and compassionate Support Coordinator to join our...

  • Support Coordinator

    3 weeks ago

    Mudgeeraba, Queensland, Australia SOUTHERN CROSS SUPPORT SERVICES Full time

    About UsWe're a dedicated team at Southern Cross Support Services, committed to empowering individuals with tailored support that fosters independence and well-being. Our mission is to make a positive impact in the lives of our clients, ensuring they receive the support they need to thrive.Position OverviewWe're seeking a highly organised and compassionate...

  • Sales Coordinator

    2 weeks ago

    Mudgeeraba, Queensland, Australia Seven West Media Full time

    Role OverviewWe are seeking a highly organized and detail-oriented Sales Coordinator to provide administrative and sales support to our Gold Coast Sales Team.Key ResponsibilitiesProvide sales support and administration for the sales team, recording information and data entryAssist in preparing internal sales revenue reports, maintaining confidentiality at...

  • Sales Coordinator

    3 weeks ago

    Mudgeeraba, Queensland, Australia Seven West Media Full time

    Opportunity OverviewWe are seeking a highly motivated and organized Sales Coordinator to join our team at Seven West Media. As a Sales Coordinator, you will play a critical role in providing administrative and sales support to our sales team, ensuring seamless execution of sales strategies and initiatives.Key ResponsibilitiesProvide sales support and...

  • Sales Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia Seven West Media Full time

    Job Title: Sales CoordinatorWe are seeking a highly motivated and organized Sales Coordinator to join our team at Seven West Media. As a Sales Coordinator, you will play a key role in providing administrative and sales support to our sales team, ensuring seamless communication with clients and internal stakeholders.About the Role:Provide sales support and...

  • Sales Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia Seven West Media Full time

    Job Title: Sales CoordinatorWe are seeking a highly motivated and organized Sales Coordinator to join our team at Seven West Media. As a Sales Coordinator, you will play a key role in providing administrative and sales support to our sales team, ensuring seamless communication with clients and internal stakeholders.About the Role:Provide sales support and...

  • Sales Coordinator

    3 weeks ago

    Mudgeeraba, Queensland, Australia Seven West Media Full time

    Job Opportunity:We are seeking a highly motivated and organized Sales Coordinator to join our team at Seven West Media. As a Sales Coordinator, you will be responsible for providing administrative and sales support to our sales team, ensuring seamless communication and collaboration with clients and internal stakeholders.Key Responsibilities:Provide sales...

  • Sales Support Coordinator Role

    4 days ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    Mulpha Australia is a strategic real estate debt and equity investor, as well as a leisure, residential and commercial property development and retail and office sectors company. We have a diverse portfolio of world-class destinations, businesses, luxury properties and products.The Signal Group, acquired by Mulpha in 2021, is a leading staff identification...

  • AO3 Sales and Events Coordinator

    4 weeks ago

    Mudgeeraba, Queensland, Australia Chandler Macleod Full time

    {"title": "Sales and Events Coordinator Opportunity", "content": "Join Our Team as a Sales and Events CoordinatorChandler Macleod is seeking a highly motivated and organized Sales and Events Coordinator to join our team. As a Sales and Events Coordinator, you will be responsible for providing administrative support to the Events team, assisting in the...

  • Sales Support Associate

    4 weeks ago

    Mudgeeraba, Queensland, Australia Mulpha Full time

    About the RoleMulpha Australia is a leading real estate debt and equity investor, with a diverse portfolio of leisure, residential, and commercial properties. As a Sales Support Coordinator, you will play a crucial role in ensuring a seamless customer experience from inquiry to shipping, focusing on exceeding customer expectations and encouraging repeat...

  • Sales Support Specialist

    3 weeks ago

    Mudgeeraba, Queensland, Australia The Aushealth Hospital Research Fund Ltd Full time

    AusHealth is seeking a highly organized and motivated Sales Support Specialist to join their team. The ideal candidate will have a passion for sales and health and safety, with strong communication skills and the ability to work on multiple projects simultaneously.Key Responsibilities:Collaborate with the National Sales and Account Manager to develop and...

  • Sales Support Professional

    3 weeks ago

    Mudgeeraba, Queensland, Australia The Aushealth Hospital Research Fund Ltd Full time

    About the RoleWe are seeking a highly organized and motivated Sales Support Officer to join our team at The Aushealth Hospital Research Fund Ltd. As a Sales Support Officer, you will be responsible for providing administrative support to our National Sales and Account Manager, as well as interacting with our Customer Service Team, RTO Manager, and Logistics...

  • Digital Sales Coordinator

    1 day ago

    Mudgeeraba, Queensland, Australia SCA Full time

    OverviewSouthern Cross Austereo (SCA), Australia's leading media entertainment company, is seeking a Digital Sales Coordinator to join its dynamic team in the Gold Coast office.The successful candidate will be responsible for ensuring the smooth running of the Digital Sales Team and providing high levels of internal and external client satisfaction,...