Retail Property Operations Manager

3 days ago


Adelaide, South Australia Knight Frank Australia Full time

About Us

Knight Frank Australia is a leading property consultancy that empowers its people to make a positive impact through innovative solutions. Our purpose is to provide exceptional advice and services to our clients across commercial and residential property transactions.

We're passionate about creating a diverse and inclusive work environment where everyone has the chance to perform at their best. Our team of experts is dedicated to delivering top-tier management services to national retail landlords with centres across Australia.

Role Overview

This role is an exciting opportunity for a skilled Centre Manager to join our Retail Management team. As a Centre Manager, you will oversee a portfolio of centres across Adelaide and a few in Mount Gambier, ensuring the trading environment is well presented and safe for customers.

Key Responsibilities:

  • Provide administrative support to clients in managing leases and licenses.
  • Manage tenancy schedules and ensure accuracy.
  • Assist in preparing annual income and expenditure budgets.
  • Manage and maintain bank guarantees.
  • Conduct regular centre inspections to maintain high presentation standards.
  • Monitor and follow up on maintenance-related queries and works.
  • Establish strong relationships with occupiers and manage any complaints.
  • Provide CAPEX recommendations to the FM team.
  • Support marketing and promotional activities.
  • Arrears management.
  • Monthly financial reporting.
  • Expense forecasting.

Requirements

To be successful in this role, you'll need a minimum of 2 years' experience in retail property management or centre management. A relevant degree, such as a Bachelor of Business (Property), is preferred. You must also hold a Certificate of Registration and a current Driver's Licence. Strong organisational and time management skills are essential, along with a customer-centric approach and effective communication skills.



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