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Transport Operations Manager
2 months ago
About Toll Transport Pty Ltd
Toll Transport Pty Ltd is a leading logistics and transportation company that provides a range of services to businesses and organizations around the world. Our team of experts is dedicated to delivering exceptional customer service and ensuring that our clients' goods are transported safely and efficiently.
The Opportunity
We are seeking a highly skilled and experienced Transport Supervisor to join our team at our Erskine Park facility. As a Transport Supervisor, you will play a key role in ensuring that our transportation operations run smoothly and efficiently, and that our customers receive the highest level of service.
Key Responsibilities
Plan and manage labour resources to meet service level targets and exceed customer expectations.
Coordinate the dispatch of trucks, drivers, and shipments to ensure on-time deliveries and pickups.
Champion safety and ensure that all drivers and operational staff follow OHS and site safety requirements.
Promote a customer-first mindset and ensure that the daily operation is maximizing profitability by linking management goals with practical means of achievement.
Maintain clear and effective communication with drivers, customers, and internal teams, addressing any issues or delays promptly to minimize disruptions.
Ensure services are monitored for on-time delivery, and proactively collaborate with the customer to meet targeted delivery windows.
Requirements
Previous experience within a similar role within the transportation or logistics industry.
A positive attitude and appetite to learn.
Demonstrated experience with operations, CoR, and fatigue management is desirable but not essential.
An analytical mindset – strong ability to problem-solve.
Exceptional communication skills – written and verbal.
Computer literacy skills – MS Office Suite: Word, Excel, and Outlook.
High attention to detail and the ability to meet deadlines within a time-pressured environment.
What You'll Need to Succeed
To be successful in this role, you will need to have a strong understanding of transportation operations and logistics, as well as excellent communication and problem-solving skills. You will also need to be able to work effectively in a team environment and be able to adapt to changing circumstances.
Why Work for Toll Transport Pty Ltd
Toll Transport Pty Ltd is a dynamic and growing company that offers a range of benefits and opportunities to its employees. We are committed to providing a safe and supportive work environment, and we offer a range of training and development programs to help our employees grow and succeed in their careers.
