Superannuation Fund Support Specialist

2 weeks ago


Melbourne, Victoria, Australia Sustain Recruit Full time
Job Description:

Award-winning Superannuation Fund seeks a talented Member Service Consultant to deliver exceptional service and guidance to members via inbound contact support.

Key Responsibilities:

  • Provide first-class support service to existing members across general inquiries.
  • Answer inbound calls and written queries regarding the fund's superannuation products.
  • Collaborate with the administration and superannuation team to support internal and external stakeholders.

Qualifications, Skills, and Experience:

  • General knowledge of superannuation, customer service, and administration processes.
  • Previous experience in the financial services or superannuation industry.
  • RG 146 certification.
  • Strong communication and stakeholder management skills.
  • Solid organisational skills with the ability to work under pressure.

Why Sustain Recruit:

  • Innovative work environment that values innovation and excellence.
  • Opportunities for continuous learning and professional development.
  • Supportive culture that values your contributions.
  • Comprehensive remuneration and benefits package.


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