Superannuation Fund Support Specialist
2 weeks ago
Award-winning Superannuation Fund seeks a talented Member Service Consultant to deliver exceptional service and guidance to members via inbound contact support.
Key Responsibilities:
- Provide first-class support service to existing members across general inquiries.
- Answer inbound calls and written queries regarding the fund's superannuation products.
- Collaborate with the administration and superannuation team to support internal and external stakeholders.
Qualifications, Skills, and Experience:
- General knowledge of superannuation, customer service, and administration processes.
- Previous experience in the financial services or superannuation industry.
- RG 146 certification.
- Strong communication and stakeholder management skills.
- Solid organisational skills with the ability to work under pressure.
Why Sustain Recruit:
- Innovative work environment that values innovation and excellence.
- Opportunities for continuous learning and professional development.
- Supportive culture that values your contributions.
- Comprehensive remuneration and benefits package.
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