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Hearing Care Specialist

1 month ago

Victoria Point, Queensland, Australia Amplifon Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Hearing Care Specialist. As a key member of our retail sales team, you will play a vital role in delivering exceptional customer service and providing expert advice on hearing devices and solutions.

Key Responsibilities
  • Consult with customers to understand their hearing needs and lifestyle requirements
  • Provide expert advice on hearing devices, accessories, and services
  • Demonstrate and explain the features and benefits of various hearing devices and models
  • Manage the entire sales process, from initial consultation to post-sale follow-up
  • Deliver exceptional customer service and support
  • Conduct hearing screenings and assessments
  • Educate clients on proper hearing device maintenance and care
  • Provide ongoing support and troubleshooting for clients' hearing aids
  • Ensure client satisfaction through regular follow-up and communication
What We Offer
  • A comprehensive training program to develop your skills and knowledge
  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team environment
  • The chance to make a real difference in the lives of our customers

We are looking for a candidate who is passionate about delivering exceptional customer service and has a strong interest in hearing care. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.