Transformation Leader
23 hours ago
Coles Group is a leading retailer in Australia, trusted by communities since 1914. With over 120,000 team members and a portfolio of iconic brands, we strive to make a difference in millions of Aussie lives.
About the RoleWe are seeking an experienced Transformation Leader to join our team, responsible for designing, building, and leading a group-wide capability focused on process optimization and automation. This leadership role will be accountable for driving sustainable cost efficiencies, improving speed, quality, efficiency, and engagement for our team members and customers.
Key Responsibilities- Develop and execute a strategic plan to optimize business processes, leveraging technology and people to drive transformation.
- Lead a cross-functional team to design, build, and implement process optimization solutions, focusing on removal of waste and automation of remaining processes.
- Collaborate with stakeholders to identify opportunities for improvement, prioritize initiatives, and measure progress against key performance indicators.
- Maintain a strong understanding of emerging technologies, including artificial intelligence, machine learning, and data analytics, to inform strategic decisions and drive innovation.
- Proven experience in running a small business or as a senior product manager, with expertise in solving problems, managing finances, and building high-performing teams.
- Familiarity with process re-engineering approaches, such as Six Sigma, Lean, or other optimization methodologies.
- Strong understanding of business transformation, digital, technology, and change delivery, preferably within a retail or technology environment.
- Influential executive/board-level interpersonal and communication skills, coupled with exceptional engagement skills.
- Ability to make decisions in the context of broad strategic directions and understand emerging technology and social shifts.
- Experience in simplification centered around the customer, leveraging people, process, and technology.
- Knowledge of innovative artificial intelligence solutions for IT operations (AIOps) and ability to lead their development and management.
- Strong project management skills, with the ability to manage multiple projects and prioritize activities according to available resources and business needs.
- Understanding of value creation and Observability, Automation, and ITSM principles.
$180,000 - $250,000 per annum, depending on experience and qualifications.
This role offers a unique opportunity to transform the way we work and deliver value to our customers. If you're passionate about driving business outcomes through process optimization and technology innovation, we encourage you to apply.
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