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Melbourne Airport Support Staff
7 days ago
We are seeking an experienced customer service professional to join our team as a Cargo Clerical Staff at Melbourne Airport. This role is responsible for providing exceptional customer service to clients while ensuring the smooth and efficient operation of our cargo facilities.
Responsibilities
- Responding to customer inquiries via phone and email.
- Processing customer collections and ensuring all necessary documentation is completed accurately and efficiently.
- Liaising with warehouse staff to monitor bond checks and track shipments.
- Assisting with quarantine inspections, destructions, seizures, and abandoned shipments.
- Rotating duties as required to meet operational needs.
Qualifications
- Australian or New Zealand citizenship or Australian Permanent Residency.
- Valid VIC driver's license.
- Intermediate computer skills.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
Work Environment
As a leading global air services provider, we offer a dynamic and supportive work environment that encourages career growth and development.