Airport Operations Leader

2 weeks ago

Adelaide, South Australia beBeeLeadership Full time $100,000 - $120,000

Job Opportunity: Airport Ground Handling Leadership

This is an excellent opportunity for a suitably qualified individual to take on a leadership role within our ground handling team at Adelaide Airport. As the successful candidate, you will be responsible for leading and establishing priorities to ensure the team meets or exceeds objectives for safety and compliance, on-time performance, baggage handling, and customer satisfaction.

Key Responsibilities:

  • Oversee airport operations in accordance with company policies and procedures
  • Ensure adherence to standard operating procedures and safety protocols at all times
  • Liaise with airport authorities and external stakeholders, including attending meetings on behalf of the organization
  • Maintain close and effective business relationships and liaise with other departments on operational matters
  • Develop, implement, and control effective rosters and monitor daily staff utilization
  • Ensure serviceability and presentation of company equipment and facilities
  • Investigate safety reports and recommend safety measures for preventing further occurrences
  • Assist with mishandled, lost, and damaged baggage
  • Ensure compliance by staff with the code of conduct and Safety Management System (SMS)
  • Review reports to ascertain data required for planning department operations
  • Ensure high levels of work safety and compliance with Work Health and Safety (WHS) legislation
  • Investigate all service failures, including chargeable delays, baggage/freight mishandling
  • Provide support to the Operations Manager and Airport Manager where required
  • Undertake payroll processing and other administrative functions
  • Demonstrate leadership, decision-making, and organizational skills
  • Lead, manage, and develop team members, including coaching, mentoring, and performance feedback, to achieve high levels of performance and service excellence
  • Perform other duties reasonably requested by the National Airports Manager, Operations Manager, and/or Airport Manager

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