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Melbourne, Victoria, Australia beBeeCustomer Full time $77,472 - $108,981

Job Title: Hospitality Services Professional

This is a casual role based at our hospital where you will be part of the Hospitality Services team and report to the Operations Manager.

You will provide high-quality service, maintain a clean and safe environment for patients, doctors, and staff. This includes efficient cleaning services including bed making, laundry, linen distribution, and waste disposal.

Your excellent interpersonal skills will enable you to communicate clearly, confidently, and courteously with colleagues and patients.

We are seeking an individual who can work autonomously, in a team, and with patients directly. An upbeat personality and positive attitude are essential.

Key Responsibilities:
  • Provide exceptional customer service and respond compassionately to patient needs.
  • Ensure a well-organized approach to work and ability to work consistently in a busy environment.
  • Maintain a strong understanding of Infection Control in a hospital environment.
  • Be adaptable to change tasks throughout your shift readily.
  • Flexibility with availability for rostered shifts across morning, afternoon, and weekends.
Requirements:
  • A strong focus on delivering excellent customer service.
  • Excellent interpersonal skills with the ability to communicate effectively.
  • An organized and methodical approach to work.
  • A solid understanding of Infection Control procedures.
  • Ability to adapt to changing situations.
  • Flexibility with rostered shifts.

To be successful in this role, you must have a positive attitude, excellent communication skills, and the ability to work independently or as part of a team.