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Driver Training Specialist

2 months ago

Port Stephens Council, Australia ComfortDelGro Australia (CDC) Full time
About Us

ComfortDelGro Australia (CDC) is the largest private bus operator in NSW, providing passenger transport services to Sydney's Northwest, Hunter Valley, and Blue Mountains regions.

Our organization values its people as its most valuable asset, with over 24,300 employees serving more than 2 million commuters daily across seven countries.

The Role

The Learning and Development department at CDC NSW is seeking a qualified Driver Trainer to deliver training initiatives to our Drivers and Depot Support Staff.

This role reports to our Learning and Development Manager and will be based at Thornton depot with travel to various other depots in the Hunter Valley region.

Key Responsibilities
  • Training and Development: Train, develop, support, coach, and mentor Drivers and Depot Support Staff to meet CDC NSW standards for safety, driving behaviors, and customer experience.
  • Training Delivery: Ensure training and on-road assessments are completed to the standards and requirements of CDC NSW and other stakeholders.
  • Onboarding: Ensure new Drivers and Depot Support Staff are adequately onboarded to the induction plan appropriate to their role.
  • Pre-Employment Assessments: Conduct pre-employment driving assessments and provide outcomes and feedback as required for the recruitment process.
  • Regulatory Compliance: Maintain up-to-date knowledge of licensing and regulatory requirements for Drivers.
  • Training Resources: Prepare and maintain training resources and materials for compliance purposes.
  • Health and Safety: Comply with NSW state's WHS, Regulations, and Codes of Practice.
  • Company Policies: Comply with CDC NSW's WHS and Risk Management Policies and Procedures.
  • Incident Reporting: Ensure all accidents and incidents are investigated promptly.
About You

To be successful in this role, you must have:

  • A current MR license, NSW Bus Drivers Authority, and NSW Working with Children Clearance.
  • A Certificate IV in Training and Assessment (TAE40116 / TAE40110).
  • A Certificate IV in Transport & Logistics (Road Transport – Heavy Vehicle Driving Instruction).
  • Previous experience in training and/or mentoring.
  • A passion for health and safety and providing a professional and memorable customer experience.
  • Resilience and ability to work under pressure.
  • Excellent time management and communication skills.
  • Intermediate proficiency in MS Office Programs (Outlook, PowerPoint, Excel).
Desirable Qualifications
  • A current HR Licence.
  • Experience training individuals for MR and HR licence upgrades.
  • Previous hands-on experience maintaining records in a Learning Management System (LMS).