Software Technology Guidance Expert

5 days ago

Sydney, New South Wales, Australia Microsoft Full time
About Microsoft

Microsoft is a global technology leader that empowers every person and organization on the planet to achieve more. Our mission is to create innovative products, services, and experiences that help people communicate, work, and play.

Job Summary

We are seeking an exceptional Software Technology Guidance Expert to join our Account Technology team. This role will provide technical guidance to clients and orchestrate the interaction between clients and Microsoft resources to drive new opportunities, demand generation, digital transformation, and industry scenario mapping.

Responsibilities
  • Generate business insights based on data received from customers and internal teams, and from knowledge of Microsoft products, to inform planning processes.
  • Assist in creating fundamental technical roadmaps outlining customer transformation journeys and core wins, with support from others.
  • Apply understanding of customer business objectives and scenarios in conjunction with Industry Sales Kits and Solution Plays.
  • Respond to customer opportunities, create demand, and report isolated problems or issues.
  • Support account planning for budgeting, quota attainment, consumption goals, and customer consumption gaps to inform quarterly and fiscal objectives.
Requirements

To succeed in this role, you should have:

  • Excellent analytical and problem-solving skills.
  • Strong communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Familiarity with Microsoft products and technologies.
What We Offer

As a Software Technology Guidance Expert at Microsoft, you will enjoy a competitive salary range of $85,000 - $115,000 per year, depending on location and experience. You will also receive comprehensive benefits, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

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