Executive Insurance Process Manager
2 weeks ago
We are seeking a professional to support our Australia and New Zealand operations team.
This role offers work-from-home flexibility and is based in Melbourne. If you enjoy leading improvement and have great stakeholder management and training skills, this role is for you.
- Lead onshore underwriting support team to ensure timelines are met and stakeholders are communicated with as needed.
- Manage renewal list process to ensure high data integrity.
- Oversee staff performance within the team and manage all training requirements.
- Act as an SME within the team and manage all complex inquiries.
- Work with key stakeholders across Operations/Distribution/Product Finance to ensure deliverables are consistent with desired business objectives.
The ideal candidate will have:
- Prior team leading/2IC or management experience from an administration/processing-based insurance team (preferably underwriting).
- Experience supporting/delivering process improvement initiatives.
- Minimum of 3 years of insurance experience.
- Proficient in Microsoft Office Suite.
- Excellent processing ability with strong attention to detail and planning ability.
- Strong communication and problem-solving skills.
- Strong reporting and analytical abilities.
- Process-driven mindset.
The benefits of this role include:
- Progression and development opportunities.
- Dynamic team culture with a supportive and friendly environment.
- Great opportunity for someone with team leader/2IC experience in an insurance processing role to take it to the next level.
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