Insurance Process Manager
2 weeks ago
This role requires a professional in insurance operations to manage complex enquiries and escalations, review business rules, and identify process improvements.
About the Job:- Manage the insurance operations inbox to resolve customer queries and escalate complex issues.
- Review and update insurance business rules to ensure compliance and efficiency.
- Identify opportunities for process improvements and communicate them to the team.
- Support the implementation of product and pricing changes.
- Insurance administration with at least five years of experience.
- Superannuation or insurance background is an advantage.
- Excellent written and verbal communication skills.
- Well-developed sense of initiative and ability to work independently.
- Attention to detail and excellent organisational skills.
- Proficiency in Microsoft Office applications.
AustralianSuper offers a dynamic and supportive work environment, providing colleagues with opportunities for growth and development.
The company promotes flexible working arrangements and provides generous leave entitlements.
Requirements:To succeed in this role, you will need to demonstrate strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.
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