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Success Partnership Manager

2 weeks ago

Sydney, New South Wales, Australia Humanforce Full time

Humanforce is seeking a Success Partnership Manager to join our team. As a Success Partnership Manager, you will serve as the primary liaison for our key enterprise clients, focusing on enhancing customer satisfaction, retention, and revenue growth.

Key Responsibilities:
  • Develop and implement partnership strategies to drive revenue growth and expansion
  • Collaborate closely with the Account Management team to gain insight into the customer journey
  • Share valuable insights and feedback to bolster Account Management initiatives
  • Consistently showcase and articulate the value of our Humanforce products

You will be responsible for proactively cultivating customer relationships through regular check-ins, business reviews, and value-added interactions. You will also identify opportunities for upselling and expanding accounts by developing a profound understanding of customer needs and usage trends.

Benefits:
  • A flexible working environment
  • The opportunity to be part of a fast-growing tech company
  • A focus on development with access to Go1
  • Paid parental leave and Quarterly Wellbeing Days