Sales and Customer Service Representative
2 weeks ago
About our client;
A proudly 100% Australian-owned company, manufacturing locally and specializing in engineering, design, production, installation, and maintenance of main roads-compliant safety and digital signage.
The Role:
As a Sales Coordinator and Passionate Customer Service Expert, you will be responsible for handling customer enquiries, orders, and quotes through phone, email, and in-person interactions. You will play a key part in clear communication and support for both external sales and internal operations.
You will process customer quotes and orders into the order system with utmost attention to detail and accuracy ensuring sales targets and customer expectations are met.
This Permanent position is located at their Sumner QLD site.
Payrate: Salary based - $70K – $75K per annum.
A positive can-do attitude, strong customer service skills, and the ability to troubleshoot technical inquiries and engage in solution selling are essential.
Key requirements for this role include:
- Excellent communication and people skills
- Determination and drive to work towards and meet targets
- Ability to develop in-depth knowledge about products and markets
- Good business sense and professional manner
- Ability to work unsupervised
- High work ethic and time management skills
- Written, numerical, and verbal skills highly required
- Ability to interact with all levels of staff, management, directors, and external contacts
- Strong attention to detail
- Passion for Sales
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