Customer Service Advisor

1 day ago

Townsville, Queensland, Australia beBeeRepresentative Full time $50,000 - $74,500
Paints and Coatings Representative Job Description

Your role involves working with people to provide excellent customer service and advice.

Product training is offered to represent well-known brands, and you will assist a mix of trade and DIY customers across a range of leading paints and coatings products.

This full-time position involves 38 hours per week in our Dulux Trade Centre in Townsville. Availability from Monday to Friday, with some rostered Saturday mornings, is essential.

Dulux Paints & Coatings has been creating better homes for over 100 years. Our portfolio includes trusted brands such as Dulux, Cabot's, Berger, Acratex, British Paints and Porter's Paints.

Key Responsibilities:

  1. Ensure high levels of customer satisfaction
  2. Cash handling and EFTPOS operations
  3. Mixing and tinting paint accurately
  4. Assisting in maintaining stock levels
  5. Current Full Driver's licence for local deliveries

Benefits:

  1. Discounts on DuluxGroup products
  2. Employee recognition programs
  3. Comprehensive health and wellbeing support
  4. Up to $1000 out-of-pocket gap costs annually
  5. Market-leading Learning and Development initiatives
  6. 20 weeks paid parental leave and 2 weeks paid partner leave

Imagine a better place to work, enjoy stability and make a real impact.

We value inclusion, diversity and flexibility. Your safety is our priority, and you'll work alongside people who value your unique perspectives.

Skills and Experience:

You have excellent communication skills, are passionate about helping others, and possess physical fitness for regularly lifting paint tins weighing up to 25kgs.

We provide product and on-the-job training, so we're looking for people willing to learn, develop and provide excellent service to our customers.

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