EDRMS Specialist
3 days ago
We are seeking a highly skilled EDRMS Specialist to join our team at Hudson. As an EDRMS Specialist, you will be responsible for the maintenance and administration of EDRMS applications with a focus on application administration, testing, and providing outstanding customer-centric support to end users.
Key Responsibilities:- Maintenance and administration of EDRMS applications with a focus on application administration, testing, and providing outstanding customer-centric support to end users.
- Provision of sound technical solutions and the efficient management of day-to-day issues arising from the operation of EDRMS applications.
- Development and delivery of effective one-on-one and group end-user training via online platforms (for example, Microsoft Teams).
- Development and ongoing maintenance of end-user training materials and manuals.
- Proactively participate in technical research and development to enable continuing innovation within the system infrastructure and providing efficient system maintenance.
- Perform core daily checks and ongoing system monitoring.
- Create, change, and delete user accounts per request processes.
- Highly developed communication and negotiation skills, including a demonstrated ability to communicate, influence, and negotiate outcomes with a focus on building strong customer outcomes.
- Act as a proactive and effective member of the TransLink PT Systems Support team and work with relevant stakeholders and project teams as required.
- Demonstrated experience with the administration of Content Manager will be highly regarded.
This is an excellent opportunity to join a dynamic team and contribute to the success of our organization. If you are a motivated and experienced EDRMS Specialist, we encourage you to apply for this role.
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