Retail Operations Coordinator
2 months ago
About the Role
We are seeking a highly motivated and people-focused retail leader to join our team as a Coordinator at our Preston store and surrounding areas. As a key member of our store leadership team, you will play a vital role in coordinating service delivery across different areas of the store.
Your Key Responsibilities
- Lead and motivate a team to deliver exceptional customer service
- Coordinate service delivery across different areas of the store
- Work collaboratively with the store leadership team to achieve shared goals and KPIs
- Ensure coverage across our span of hours, including rotating roster and weekend work
- Develop and implement strategies to improve customer satisfaction and team performance
About You
- Previous experience in a retail management role with a proven track record of leading a team
- Demonstrated ability to lead and motivate a team to achieve results
- Flexible availability across our span of hours, including weekends
- Previous experience working to KPIs and budgets
- Effective time management and organisational skills
- Demonstrated people leadership and safety management skills
Our Culture
- Inclusive, diverse, and supportive work environment
- Flexible working arrangements to support individual needs
- Focus on wellbeing and safety
- Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch
- Ongoing training and development opportunities
- Industry-leading Growing Families policy
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