Retail Operations Coordinator

2 months ago


Preston, Victoria, Australia Officeworks Full time

About the Role

We are seeking a highly motivated and people-focused retail leader to join our team as a Coordinator at our Preston store and surrounding areas. As a key member of our store leadership team, you will play a vital role in coordinating service delivery across different areas of the store.

Your Key Responsibilities

  • Lead and motivate a team to deliver exceptional customer service
  • Coordinate service delivery across different areas of the store
  • Work collaboratively with the store leadership team to achieve shared goals and KPIs
  • Ensure coverage across our span of hours, including rotating roster and weekend work
  • Develop and implement strategies to improve customer satisfaction and team performance

About You

  • Previous experience in a retail management role with a proven track record of leading a team
  • Demonstrated ability to lead and motivate a team to achieve results
  • Flexible availability across our span of hours, including weekends
  • Previous experience working to KPIs and budgets
  • Effective time management and organisational skills
  • Demonstrated people leadership and safety management skills

Our Culture

  • Inclusive, diverse, and supportive work environment
  • Flexible working arrangements to support individual needs
  • Focus on wellbeing and safety
  • Generous discounts at Officeworks, Bunnings, Kmart, Target, and Catch
  • Ongoing training and development opportunities
  • Industry-leading Growing Families policy


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