
High-Performing Business Operations Manager
7 days ago
Job Title: High-Performing Business Operations Manager
About the RoleThis position is a critical component of our team, requiring expertise in biddable activation and outcomes. As a high-performing Business Operations Manager, you will work closely with internal teams, media, data, and technology partners to contribute to great teamwork.
Key Responsibilities:- Manage workflow effectively, delegate tasks, and ensure goals are set and met.
- Hold regular performance evaluation meetings with reports, setting clear KPIs and monitoring achievement.
- Assist in training and developing junior team members.
- Ensure all output meets the highest standards and conforms to best practices across planning, implementation, optimization, and reporting.
- Oversee the end-to-end biddable process, ensuring QA compliance and use of best practice.
- Lead biddable projects across clients, working collaboratively with stakeholders to define and deliver success.
- Support directors in delivering strong implementation plans that meet client objectives.
- Offer expert perspectives on recent market trends or developments, sharing insights with stakeholders.
- Meet with vendors and partners to drive client agendas, creating opportunities for junior team members.
- Ensure timely and accurate commercial tasks, including training and education.
- Seek and implement improvements to ways of working that increase efficiency and effectiveness of commercial operations.
- Attention to detail: monitor the quality and accuracy of your own work and that of others.
- Organization: track progress and completion of activities to accomplish objectives, working effectively under short deadlines.
- Team and collaboration: lead teams to achieve common goals, initiating collaboration with others.
- Communication: take the initiative to keep others informed, tailoring messages to suit their needs.
- Analytical skills: distinguish between critical and irrelevant information, dealing with complex challenges.
- Flexibility: handle changing circumstances and ambiguity, guiding others accordingly.
- Proactivity/taking the initiative: achieve ambitious but realistic goals, coaching others on how to focus energy on achieving results.
- Problem-solving: autonomously solve complex problems with minimal supervision, following up after implementing a solution.
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