
Retail Team Leader
2 weeks ago
We are seeking a highly motivated individual to fill a key leadership position in our retail team.
Main Responsibilities:- Lead by example and promote a customer-focused culture, ensuring every interaction is memorable and seamless.
- Support the Store Manager in empowering the team through ongoing training, mentoring and collaboration.
- Work closely with leadership to build an effective and profitable store.
- Motivate the team to meet sales targets and business key performance indicators.
- Drive operational excellence, manage rosters and prepare back-of-house administration.
- Previous experience in a similar leadership or supervisory role in a fast-paced high volume fashion retail store.
- A supportive leader with the ability to motivate and mentor a team to achieve success.
- Demonstrated commercial acumen with the ability to exceed sales, wages and shrinkage KPIs.
- An eye for detail, with a passion for styling and visual merchandising.
- Experience with large stock volumes and stock management.
- A genuine desire to be part of a dynamic team and alignment with our values.
- Ability to build and maintain customer relationships through exceptional customer service.
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years' experience in a similar leadership role.
- Proven track record of achieving sales targets and exceeding KPIs.
- Excellent communication and interpersonal skills.
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