Frontline Support Officer

7 days ago

Townsville, Queensland, Australia beBeeSupport Full time $80,000 - $104,000

Job Title: Frontline Support Officer

About the Role

We are seeking a highly organized and communicative individual to provide vital support to our frontline services, ensuring seamless day-to-day operations and efficient program delivery.

This is a multifaceted role designed to deliver intensive engagement, treatment, supervision, and outreach services aimed at reducing recidivism rates after detention. Intensive support services will be provided for young people experiencing drug and alcohol issues during their time in detention, with extended community-based support for 12 months.

Youth will have access to evidence-based counselling to help them reduce drug use, improve mental health, and decrease involvement in crime.

Key Responsibilities
  • Intake and Referral Duties: Manage the intake process from assessment to entry, acting as the first point of contact for potential clients and referrers, and ensuring timely referrals.
  • Administration Duties: Assist with handling enquiries, liaise with staff members, coordinate meetings, manage calendars, and maintain office supplies.
  • Program Support: Work with young people between 12 and 25 years old, develop and maintain positive relationships with key stakeholders, and commit to harm minimization principles.
Requirements
  • Experience in administration and working with young people.
  • Proven organizational skills, ability to multi-task, and meet deadlines.
  • Excellent telephone and interpersonal skills.
  • A current Australian driver's licence and valid Queensland Blue Card.
Benefits

This is an excellent opportunity to join a dynamic organization dedicated to helping young people affected by drugs, crime, and mental health. We offer a supportive work environment, opportunities for professional growth, and a chance to make a real difference in your community.

  • Frontline Service Coordinator

    2 days ago

    Townsville, Queensland, Australia beBeeCoordinating Full time $2,950 - $3,280

    Job Title: Frontline Service Coordinator">Job Description:  This role provides a timely and efficient appointment booking service for all patients, supporting clinicians to maximise the use of available time. It ensures patient access to Oral Health's standard range of services in accordance with established guidelines.  Key Responsibilities...

  • Banqueting Sous Chef

    7 days ago

    Townsville, Queensland, Australia Frontline Hospitality Queensland Full time $70,000 - $85,000 per year

    The Company On the edge of the Great Barrier Reef, this award-winning hospitality group operates a collection of high-end venues across Australia, known for their commitment to quality, innovation, and sustainability. With a focus on large-scale events, luxury service, and premium food offerings, they've built a strong reputation for excellence. The...

  • Frontline Support Specialist

    5 days ago

    Townsville, Queensland, Australia beBeeCustomer Full time $70,000 - $90,000

    Job OverviewWe are seeking a Customer Service Officer to fill a key role in our organization.Key ResponsibilitiesDeliver exceptional customer service and support to internal and external stakeholdersProvide timely and effective solutions to customer inquiries and complaintsRequirementsHigh school diploma or equivalent required, degree preferredExcellent...

  • Frontline Customer Advocate

    4 days ago

    Townsville, Queensland, Australia beBeeCustomerService Full time $60,000 - $80,000

    Job Title: Customer Service RepresentativeOverviewWe are seeking a highly skilled customer-focused professional to join our team as a Customer Service Representative. This frontline role involves being the first point of contact for customers, receiving and managing inbound calls, processing orders, and resolving issues with professionalism and care.About...

  • Corporate Services Support Officer

    2 weeks ago

    Townsville, Queensland, Australia Queensland Country Credit Union Ltd. Full time

    Posted Wednesday 20 August 2025 at 2:00 pm Expires Friday 5 September 2025 at 1:59 pmPut simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.About the RoleQueensland Country Bank is currently seeking a motivated and detail-oriented Corporate Services Support Officer to join our team.This...

  • Corporate Services Support Officer

    7 days ago

    Townsville, Queensland, Australia Queensland Country Bank Full time $80,000 - $120,000 per year

    Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.About The RoleQueensland Country Bank is currently seeking a motivated and detail-oriented Corporate Services Support Officer to join our team. This position is responsible for delivering comprehensive support to staff across the...

  • Corporate Services Support Officer

    2 weeks ago

    Townsville, Queensland, Australia Queensland Country Bank Full time

    Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.About The RoleQueensland Country Bank is currently seeking a motivated and detail-oriented Corporate Services Support Officer to join our team. This position is responsible for delivering comprehensive support to staff across the...

  • Corporate Services Support Officer

    2 weeks ago

    Townsville, Queensland, Australia Queensland Country Bank Full time

    Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.About The RoleQueensland Country Bank is currently seeking a motivated and detail-oriented Corporate Services Support Officer to join our team. This position is responsible for delivering comprehensive support to staff across the...

  • Corporate Services Support Officer

    6 days ago

    Townsville, Queensland, Australia Queensland Country Credit Union Ltd. Full time

    Posted Wednesday 20 August 2025 at 2:00 pm | Expires Friday 5 September 2025 at 1:59 pmPut simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.About the RoleQueensland Country Bank is currently seeking a motivated and detail-oriented Corporate Services Support Officer to join our team. This...

  • Senior Child Safety Officer

    7 days ago

    Townsville, Queensland, Australia Queensland Government Full time $72,000 - $104,000 per year

    Deliver accountable and collaborative integrated child protection services for complex and sensitive cases in a manner that respects the culture and context of each child, young person, family and community in accordance with departmental policies and procedures, statutory responsibilities, and the child protection framework for practice.Work collaboratively...