Banking Service Expert

3 days ago

Brisbane, Queensland, Australia beBeeCareer Full time $56,000 - $74,500

About Our Company:

Our goal is to improve the financial wellbeing and sustainability of our customers.

Overview:

We are seeking a Banking Consultant to deliver outstanding customer service in Australia. As a key member of our team, you will provide seamless banking experiences for customers through meeting their end-to-end financial needs and goals across transaction activities, needs-based conversations, and educating them on digital solutions.

Responsibilities:

  • Provide customers with a seamless branch experience by meeting their end-to-end banking needs
  • Act as a role model and peer coach to deliver the best possible customer experience
  • Contribute to a significant uplift in customer engagement and advocacy
  • Support initiatives that enhance our customers' banking experience
  • Educate customers on digital solutions

Requirements:

  • Exceptional customer focus
  • Experience in using technology and promoting it to others
  • Ability to multitask and adapt to change
  • Willingness to work in a collaborative environment
  • Understanding of compliance and communication skills

Benefits:

You will have opportunities to grow and develop your career while making a meaningful impact on our customers' lives.

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